Privacy Policy

Last updated: 31st July 2025.

Personal Data Collection Statement (PICS)

This Personal Data Collection Statement ("PICS") explains how we collect, use, and share your personal information in accordance with applicable U.S. data privacy laws.

It outlines:

  1. The purpose for which your personal data is collected and used when you access our website or purchase our products;

  2. Who may receive your personal data; and

  3. How to contact us to access or correct your personal information.

We may update this PICS periodically. Please check this page regularly for updates.

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

1. Data Controller

"We", "us", or "our" refers to the company that operates this website and determines the purposes and means of processing your personal data.

2. Who This Applies To

This statement applies to personal data collected from:

  • Visitors – individuals who visit our website;

  • Users – individuals who place orders or receive our products;

  • Contacts – individuals who contact us through the website, email, or otherwise.

3. Information We Collect

We may collect, store, and use the following categories of personal data:

a) From Visitors:

  • IP address or device identifiers (e.g., cookies, browser fingerprint)

b) From Users:

  • Username

  • Password

  • Full name*

  • Email address*

  • Billing address*

  • Shipping address*

  • Payment information*

  • Phone number

c) From Contacts:

  • Full name*

  • Email address*

  • Any other personal data you provide

(*) denotes mandatory information. If you do not provide required information, we may not be able to process your order or provide services.

4. How We Use Your Data

We may collect and use your data for the following purposes:

  • To process and fulfill your orders, including billing and shipping

  • To manage your user account, if you register one

  • To send non-marketing communications (e.g., order confirmations, shipping updates)

  • To improve our website, services, and customer experience

  • To analyze website performance and usage patterns

  • To conduct internal testing, analytics, and product development

  • For customer service and support

  • To personalize content and recommendations

  • To maintain the security of our systems and detect fraud

  • To comply with legal obligations or respond to lawful requests

  • For direct marketing (only with your explicit consent)

  • For any purpose directly related to the above

We will not use your data for other purposes without your consent, unless legally permitted.

5. Who We Share Your Data With

We may share your data with:

  • Our employees and affiliated companies

  • Third-party service providers, including:

    • Shopify (for website operations and order processing)

    • PayPal or other payment processors

    • Product suppliers (for fulfillment and shipping)

    • IT, cloud storage, and data analysis providers

    • Marketing and administrative service providers

  • Professional advisors (e.g., legal, accounting)

  • Insurers or banks

  • Government authorities, when legally required

  • Third parties in the event of a merger, acquisition, or asset sale

Note: When you use a third-party payment processor, you are subject to their privacy policy, not ours.

6. Cookies

We use cookies to enhance your experience. Cookies help us:

  • Load pages quickly and accurately

  • Remember your preferences (e.g., language, region)

  • Analyze site traffic and performance

  • Personalize content and recommendations

You may adjust your browser settings to refuse or delete cookies at any time. However, this may impact your experience on our website.

7. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Meet legal, contractual, or regulatory obligations

After that, data will be securely deleted.

8. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request corrections to inaccurate or outdated information

  • Withdraw consent to direct marketing at any time

To exercise these rights, please email us at the contact provided below. We may require identity verification before processing requests.

We may charge a reasonable fee where allowed by law for data access requests.

9. Direct Marketing

With your explicit consent, we may use your data for direct marketing, such as:

  • Promotional offers

  • Product updates

  • Newsletters and special discounts

  • Holiday greetings

We may use the following data for this purpose:

  • Full name

  • Email address

You have the right to opt out at any time by:

  • Clicking “unsubscribe” in marketing emails

  • Emailing us with the subject line “Unsubscribe”

We will never send you marketing communications without your prior consent.

10. Contact Us

If you have questions, want to exercise your data rights, or make a complaint regarding this PICS, please contact us.

11. Jurisdiction

This PICS is governed by and construed in accordance with the laws of the United States.

This Privacy Policy is governed by the laws of the United States and shall be interpreted in conjunction with our full Terms of Service.

 

California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Request to know what personal information we collect, use, disclose, or sell

  • Request deletion of your personal information

  • Opt out of the sale of personal information (we do not sell personal data)

  • Not be discriminated against for exercising your rights

To submit a request, please contact us at [support@fash-cove.com] with the subject line: “CCPA Request”. We may need to verify your identity before processing your request.

We do not knowingly collect personal information from individuals under the age of 16 without parental consent.